The school provides case management services to support retention efforts that keep students in class. They assist with applying for health care insurance, food resources, daycare and school enrollment, public benefits, and more. They provide critical guidance to the Student Government and support the PMF compliance, which consists of keeping in contact with students who have left the school to ascertain that they have gained or either retained their employment.

Meet Our Case Managers

Monserrat de la Rosa Cruz (Retention Specialist)
202-978-9692, mcruz@carlosrosario.org
Languages Spoken: English/Spanish
Monday 12:30- 9:00pm
Tuesday, Thursday and Friday 8:00am-4:30pm
Wednesday 10:00am-6:30pm

Helina Demissie (Lead Retention Specialist)
202-461-2616, hdemissie@carlosrosario.org
Languages Spoken: English/Amharic
Monday and Friday 8:00am-4:30pm
Tuesday and Thursday 12:30-9:00pm
Wednesday 9:30am-6:00pm

Gilbert Fuentes (Retention Specialist)
202-978-1274, gfuentes@carlosrosario.org
Languages Spoken: English/Spanish
Monday and Thursday 12:30-9:00pm
Tuesday and Friday 8:00am-4:30pm
Wednesday 10:00am-6:30pm